Last Updated: June 2026

At Khan Baba Collection, customer satisfaction is our priority. If you receive an incorrect or damaged product, we are here to assist you.

Exchange Eligibility

Products may be eligible for exchange if:

• You received the wrong item.
• The product arrived damaged.
• The product has a manufacturing defect.

Exchange requests must be submitted within 3 days of receiving the order.

Conditions for Exchange

To qualify for an exchange:

• Product must be unused.
• Original tags and packaging must be intact.
• Proof of purchase must be provided.
• The item must not be washed, altered, or damaged by the customer.

Non-Exchangeable Items

The following items cannot be exchanged:

• Products purchased on clearance or final sale.
• Items damaged after use.
• Products without original tags or packaging.
• Requests made after the allowed exchange period.

Return Policy

Returns are only accepted if:

• The wrong product was delivered.
• The item has a verified manufacturing defect.

Returns requested due to change of mind, color preference, or sizing choice may not be accepted unless specifically approved.

Refund Policy

Approved refunds will be processed according to the original payment method or store policy after inspection of the returned item.

Processing times may vary depending on the payment method.

Exchange Process

1. Contact Customer Support.
2. Share your Order Number and product photos.
3. Our team will review your request.
4. If approved, exchange instructions will be provided.

Quality Commitment

Every product is carefully inspected before dispatch to ensure the highest quality standards.

Policy Updates

Khan Baba Collection reserves the right to modify this policy at any time without prior notice.

Thank you for shopping with Khan Baba Collection.

We appreciate your trust and support.